Our Privacy Policy

Rentalo takes your privacy seriously. Please read the following to learn more about our privacy policy.

What This Privacy Policy Covers

  • This policy covers how Rentalo treats personal information that Rentalo collects and receives, including information related to your past use of Rentalo services. Personal information is information about you that is personally identifiable like your name, address, email address, or phone number, URL, and that is not otherwise publicly available.
  • This policy does not apply to the practices of companies that Rentalo does not own or control, or to people that Rentalo does not employ or manage.

Confidential Information Collection and Use


  • Rentalo collects personal information when you register or add a rental inquiry or a property listing at rentalo.com. Rentalo may combine information about you that we have with information we obtain from business partners or other companies.
  • When you register we ask for information such as your name, email address, URL, and personal interests. Once you register with Rentalo and sign in to our services, you are not anonymous to us.
  • Rentalo collects information about your transactions with us, including information about your use of the services that we offer.
  • Rentalo automatically receives and records information on our server logs from your browser, including your IP address, cookie information, and the page you request.
  • Rentalo uses information for the following general purposes: to customize the advertising and content you see, fulfill your requests for products and services, improve our services, contact you, conduct research, and provide anonymous reporting for internal and external clients.


  • When a child under age 13 attempts to register with Rentalo, we ask that he or she have a parent or guardian to obtain parental permission.
  • Rentalo will not contact children under age 13 about special offers or for marketing purposes without a parent's permission.
  • Rentalo does not ask a child under age 13 for more personal information, as a condition of participation, than is reasonably necessary to participate in a given activity or promotion.

Information Sharing and Disclosure

  • Rentalo does not rent, sell, or share personal information about you with other people or nonaffiliated companies except to provide products or services you've requested, when we have your permission, or under the following circumstances:
    • We provide the information to trusted partners who work on behalf of or with Rentalo under confidentiality agreements. These companies may use your personal information to help Rentalo communicate with you about offers from Rentalo and our marketing partners. However, these companies do not have any independent right to share this information.
    • We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims;
    • We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Rentalo's terms of use, or as otherwise required by law.
    • We transfer information about you if Rentalo is acquired by or merged with another company. In this event, Rentalo will notify you before information about you is transferred and becomes subject to a different privacy policy.

  • Rentalo may display targeted advertisements based on personal information. Advertisers (including ad serving companies) may assume that people who interact with, view, or click on targeted ads meet the targeting criteria.

    • Rentalo does not provide any personal information to the advertiser when you interact with or view a targeted ad. However, by interacting with or viewing an ad you are consenting to the possibility that the advertiser will make the assumption that you meet the targeting criteria used to display the ad.


  • Rentalo may set and access Rentalo cookies on your computer.
  • Rentalo may let other companies that show advertisements on some of our pages set and access their cookies on your computer. Other companies' use of their cookies is subject to their own privacy policies, not this one. Advertisers or other companies do not have access to Rentalo's cookies.
  • In the future, Rentalo may use web beacons to access Rentalo cookies inside and outside our network of web sites and in connection with Rentalo products and services.

Your Ability to Edit and Delete Your Listing Information

  • You can edit your Rentalo listing Information at any time.
  • Certain communications from Rentalo, such as service announcements, administrative messages and the Rentalo Newsletter, are considered part of Rentalo membership and you may not opt out of receiving them.
  • You can delete your Rentalo account by editing your listing information page.
  • We conform to CAN-SPAM act regulations. For more information, please check our compliance statement

Confidentiality and Security


  • We restrict access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs.
  • We have physical, electronic, and procedural safeguards that comply with federal regulations to protect personal information about you.
  • Your Rentalo Account Information is password-protected.
  • In certain areas Rentalo may use industry-standard SSL encryption to protect data transmissions.
  • In specific, email addresses from our customers (both property owners and travelers) will be kept confidential and will not be disclosed to anyone for the purpose of sending unsolicited advertising (or spamming) under any circumstances.

Changes to this Privacy Policy

  • Rentalo may update this policy. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your Rentalo account or by placing a prominent notice on our site.

Questions and Suggestions

  • Click here for important information about safe surfing from the Federal Trade Commission.